Posted in General on May 18th, 2010
My colleagues at Groundwire and I spend a lot of time and energy thinking about integration. How to connect various software stacks into seamless systems that solve complex problems for our clients. It’s been really great to see the emergence of lots of great integrations enabled by the widespread adoption of web services APIs. But [...]
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Posted in General on Dec 16th, 2009
In the ongoing quest for solid, low-cost email broadcasting that has strong integration with Salesforce.com, I have had an eye on MailChimp, which offers a really slick, low-cost email blasting service that we had hoped could become a low-end replacement for Vertical Response, which has somewhat limited capabilities in its Salesforce integration. MailChimp has a [...]
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Posted in General on Oct 16th, 2009
My imminent return from sabbatical is not the only HR news at ONE/Northwest… we’re also hiring in our CRM consulting team! If you’re an experienced CRM database consultant who’s looking for a great opportunity to help organizations make transformational social change, then we want you as our new CRM Consultant. ONE/Northwest is a pretty incredible [...]
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Posted in General on Mar 5th, 2009
My colleague Steve Andersen is doing some neat work to create techniques for sending email series with Salesforce. This is a pretty great “low-tech” technique for building an engagement relationship, useful in organizing, service delivery and training contexts.
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