A neat trick Engagement Organizations can do

Here’s a neat trick that Engagement Organizations can do: because they have solid, integrated website and database systems, they can quickly identify contact records that have missing information, then send out an email blast like this one I just got from Dogwood Initiative:

Contact update email from Dogwood Initiative

As you can see, the email includes a personalized URL that takes me directly to a page on the Dogwood website that displays my current contact info from Dogwood’s database, and lets me update it with a single click.  The information feeds back directly into the database–no data entry or cumbersome import processes are required, so it’s fast and easy both for me and for the Dogwood team.

Dogwood contact update web page

Dogwood sends an email like this a couple of times per year.  In just a few seconds, their members are able to easily update their contact information.  Dogwood reaps the benefits of an up-to-date supporter list and its supporters get the most relevant, personalized information possible.  That sounds like a great deal to me!

We’re hiring (again!) at Groundwire

We’ve got two open positions at Groundwire right now: one for a CRM database consultant and one for a manager for our “Groundwire Labs” innovation program.  Both are incredible opportunities for a creative, entrepreneurial social change technologist who wants to join one of the most accomplished teams in the nonprofit sector.

I’ve been here for nearly 14 years, so I’m happy to field any questions if you’re thinking about applying!

CRM Consultant

We need an experienced CRM Consultant to build customized databases that transform the effectiveness of the environmental movement. Our ideal candidate brings to the table client-facing consulting experience, project management experience, and a technical understanding of database design & development.

Read the job description and apply online

Groundwire Labs Manager

We are now looking for someone to run Groundwire Labs. As the Groundwire Labs Manager, you’ll lead Groundwire’s R&D investments and define the cutting edge of how we use technology to help organizations to do a better job of engaging their communities. It’s all with an eye to our mission of building a sustainable society.

Read the job description and apply online

Groundwire is seeking a kick-ass CRM consultant

Groundwire’s Salesforce CRM consulting practice continues to grow explosively, and we’re again looking to hire a smart, passionate CRM consultant to build engagement and organizing databases for our environmental movement client organizations.  This is a great opportunity to work at the cutting edge of nonprofit technology and to be part of a tight-knit, collaborative team.

Full details at:


If this is you — please apply!  If you know someone that fits, please pass this along!

ONE/Northwest Is Hiring a Database Consultant

Our database consulting practice here at ONE/Northwest is continuing to boom.  We’re looking to add another database consultant to our team here in Seattle:


Come help us build next generation relationship management systems for kick-ass environmental groups!

Steve Andersen and the Future of Salesforce for Nonprofits

My colleague Steve Andersen just got back from Salesforce’s Nonprofit Roadmap Summit, upon which he reported back favorably.

But, ever the modest one, Steve neglected to mention that there was a nice little video of him reporting out from a brainstorming session on the future of Salesforce’s nonprofit CRM platform. 

I’m fortunate to get to see Steve in action every day.  But for those of you who don’t, this will have to do. 🙂