I’m really surprised by the adulation that the Obama transition team’s website, Change.gov, has gotten. To me, it looks like a pretty design (all of Obama’s design work has been really excellent!), and a few web forms that dump your information into a black hole, never to be seen again (so far). This is what “listening” looks like?
I applaud the speed with which they’ve gotten the site up, and I suppose I appreciate the symbolism of the gesture. But unless they actually build some sort of actual conversation on top of this, or somehow reflect back what they’re hearing (“active listening” anyone?) I’m not going to be very impressed.